This Privacy Policy explains how Open Prop Market (“we”, “us”) processes personal information when you use our website and services. It is written for transparency; local laws (including GDPR, CCPA/CPRA or similar) may provide additional rights.
1. Data we collect
- Account data: name, email, phone, role (buyer/owner/broker/builder), password (hashed), Google account identifiers if you sign in with Google.
- Listing data: property details, photos, video, contact details shown on listings, and related metadata.
- Enquiry & contact messages: name, email, phone, message content and related property references.
- Technical data: IP address, browser type, device, pages viewed, and security logs (for abuse prevention and diagnostics).
- Cookies / similar tech: session cookies for login, preference cookies, and third-party scripts you enable (e.g. Google Sign-In, reCAPTCHA).
2. How we use data
- Provide and secure the Platform (accounts, listings, email verification, spam/fraud controls).
- Deliver enquiries to listing contacts and respond to support requests.
- Improve features, moderate content, and communicate service notices.
- Comply with legal obligations and enforce our Terms of Use.
We do not sell your personal information. We do not use enquiry data to build unrelated advertising profiles beyond operating the marketplace.
3. Legal bases (where applicable)
Depending on your location, we process data based on contract performance (providing the service you request), legitimate interests (security, moderation, product improvement), consent (optional marketing or certain cookies), and legal obligation.
4. Sharing
We share data with: (a) listing contacts when you send an enquiry; (b) service providers who host email, analytics or security tools under appropriate contracts; (c) Google when you use Google Sign-In or reCAPTCHA (subject to Google’s policies); (d) authorities when required by law; (e) successors in a business transfer. Public listing fields you choose to publish are visible to visitors.
5. International transfers
Servers or providers may be located in other countries. Where required, we use appropriate safeguards for cross-border transfers.
6. Retention
We keep account and listing data while your account is active and for a reasonable period afterward for security, dispute resolution and legal compliance. Email verification codes are short-lived. You may request deletion subject to lawful retention needs.
7. Security
We use industry-standard measures such as hashed passwords, nonces on forms, rate limits on verification codes/enquiries, and capability checks. No method of transmission or storage is 100% secure.
8. Your rights
Depending on applicable law, you may have rights to access, correct, delete, restrict or object to processing, withdraw consent, and lodge a complaint with a supervisory authority. Use Contact Us (topic: Privacy / legal) to submit a request. We may need to verify your identity.
9. Children
The Platform is not directed to children under 16 (or the higher age required in your region). We do not knowingly collect their data.
10. Third-party links
Listings or pages may link to external sites. Their privacy practices are their own responsibility.
11. Changes
We may update this Policy by posting a new version on this page with an updated date.
12. Contact
Privacy requests and questions: Contact Us · info@openpropmarket.com
Have counsel review this Policy for your entity, hosting region and any paid advertising features before public launch.